Contact information

We're Here to Help

At Giovarro, customer satisfaction is our priority. Whether you have a question about an order, shipping, sizing, jewelry, watches, returns, or anything else, our support team is here to assist you.

CUSTOMER SUPPORT

Our team is committed to providing prompt, professional, and personalized assistance to every customer.

Email Support

📧 contact@giovarro.com

We aim to respond to all inquiries within 24 business hours.

BUSINESS HOURS

Monday – Friday
09:00 AM – 06:00 PM (GMT)

Saturday & Sunday
Closed

ORDER SUPPORT

For faster assistance, please include:

Your full name
Order number
Email address used for your purchase
A brief description of your inquiry

This helps our team locate your order and resolve your request as efficiently as possible.

FREQUENT INQUIRIES

Our support team can assist with:

Order status and tracking
Shipping information
Returns and refunds
Bracelet sizing and fit
Jewelry and watch details
Product care and maintenance
Payment issues
General inquiries

RESPONSE TIMES

Most inquiries receive a response within 24 business hours.

During holidays, promotional events, product launches, or peak shopping seasons, response times may be slightly extended.

OUR COMMITMENT

At Giovarro, we believe every detail matters. From the design of our jewelry and watches to the experience of receiving your order, we're committed to making every interaction with our brand a positive one.

Whether you're choosing a timeless bracelet, an elegant necklace, or a watch that complements your personal style, our team is here to support you throughout your shopping experience.